You haven't received your order yet? Don't panic!
However, it is possible that in some cases there might be slight delays.
Should this happen, please do not hesitate to contact us so we can find a solution. If you want to know the delivery date, simply log into your account and click on "My Purchases".
Here you will see the expected delivery date of your orders as well as a tracking code of your shipment or delivery note number with a direct link to the courier company's website where you can track the delivery status anytime you need.
In case you see that there has been a delivery problem due to an incorrect address or absence, the courier company will make a second delivery attempt.
If you need to contact us to help sort this out, you can do so by calling +34 902 930 918 Monday to Friday from 8 a.m to 7 p.m., or by sending an email to firstname.lastname@example.org.