What a shame! We are really sorry that you would like to cancel your order.
Don’t worry, you can cancel your order or part of it. Please bear in mind that you have 14 working days from the time of the purchase. Once the 14 days are up, it will no longer be possible to cancel it.
Log into your account and go to the tab “My Purchases”. Here you will find all your orders and the products included in each one. Under each product you will find the option “Return this product”, select the reason and click on RETURN.
You can also request a cancellation by clicking here. We will then send you an email with the instructions that you should follow to make the return.
We will process the payment of the amount paid as quickly as possible and you will receive it in a few days through the same payment method that you used for the purchase.
Remember that if you cancel an order purchased entirely or partially using a gift voucher, you will be reimbursed for the amount that you paid in the end with the discount applied.